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FAQ

Frequently asked questions

What time should I arrive before the show?


To remain Corona safe we are ensuring there is enough time between each show to clean the venue and let you get a drink before sitting. We ask you yo arrive between 20-15 minutes before the show start time on your ticket.




Can I buy tickets at the door?


Unfortunately, due to the pandemic we are adopting health safety measure so tickets must be bought in advance in our ticket shop. You can have a look at all our tickets here.




I bought a ticket but I can't come to your show can I get a refund?


Unfortunately, we do not issue refunds on the tickets.




I got the sniffles or a runny nose, can I still come?


As long as Corona virus is still a pandemic causing havoc, the answer is NO, but we hope you feel better soon!




I bought a ticket for a certain time, can I change it to another time slot?


Please, come to the time slot you purchased. We have a limited number of seats and we cannot guarantee there will be space. If you find someone to swap the tickets with you are welcome to do so as long as you present the corresponding ticket to the time at the door.




I need to get in touch with a real human being for this!


Email us here or send us a message via FB or Instagram. Emma is pretty fabulous with social media answering.